RSS Feed“You forgot to get your empanada”, and other lessons in Customer Service
When I pulled out of the drive through, there was no empanada in it, and if I was smarter and more health conscious I would have left the matters at that, but as I said, it was after 12 hours of fasting and it was a different Amrinder. So, as I pulled into the drive through again, the woman said “Forgot your empanada?”. Did I forget it? No, I ordered one. You took the order, and noted it. You charged me for it. I paid for it. Here, this receipt even shows it. The only thing that happened was that you forgot to put it into the brown bag.
“You forgot to get your empanada”, and other lessons in Customer Service
Flava and Albius (and Neruda)
Once upon a time, there was an emperor in Rome. He was an emperor, but he was also a person, and a father of sons and daughters. His youngest daughter Flava got sick one day and (as these stories go) only got sicker and sicker. The young Flava was also very dear to the chief poet Albius, who would often take the child on his walks around the palace.
When it was apparent that her end was near, the emperor made a plea to all his poets to create a poem so sweet and so real that the memory of Flava would live forever. The chief poet Albius was the one who knew her so well and was so in love with the child, that he was able to quickly write a poem in his sorrow. He wrote about how Flava would run around the palace, how Albius would often spot the sunlight in her hair from a distance, and how she would play mischief with her mother and the important visitors and sometimes torment the birds and sometimes hide some important papers belonging to this or that person. That afternoon when Albius first read alound his poem, the clouds appeared suddenly and transformed the sunny afternoon into the darkest cloudy rainless day.
The emperor didn’t like the poem at all and immediately instructed Albius to remove all the unfavorable mentions of Flava (playing mischief!) and focus more on the sunshine in the hair of her princess. But Albius’ poem was written and his sorrow had seen the outlet and it wasn’t going back. Emperors are usually just, but more so, they are just decisive, and in this particular case, he decided that Albius would hang for the transgressions against his dying child, and die before Flava. So Albius died, and all the poets were asked to keep the good portions and remove the bad references to Flava in Albius’ poem. The congress of the poets worked together for four days, breaking only for small durations until they all decided that there was no way to improve on Albius’ poem since no one could agree on what part was flattering and what part was a transgression.
So, as these stories go, they buried Albius’ poem with Flava and no one remembered her after a few years.
*******
In reality though, Pablo Neruda is not Albius and there is no emperor, and he can write anything he wants.
[Original in Spanish]:
Tú estás de pie sobre la tierra, llena
de dientes y relámpagos.
Tú propagas los besos y matas las hormigas.
Tú lloras de salud, de cebolla, de abeja,
de abecedario ardiendo.
Tú eres como una espada azul y verde
y ondulas al tocarte, como un río.[English Translation:]
You stand your ground, chock full
of teeth and lightening.
You propagate kisses and clobber the ants.
You cry from vitality, from an onion, a bee,
from your burning abecedary.
[From"Oda Con un Lamento" in "Essential Neruda"]
You can read the full poem in Spanish here, and in English here.
Meera Shankar Dinner
Excellent dinner at the residence of Her Excellency Meera Shankar, Ambassador of India on September 14th. As always she spoke very eloquently. I have had the pleasure of hearing her in the past and I have always been struck by how approachable and personable she is. She spoke for about 10 minutes, and in those ten minutes itself, she was able to articulate the various aspects of the US-India relationship, including economic, trade, education and military relationships.
Answering to questions, she did clarify the Indian government’s position on a variety of issues such as collaboration with foreign universities and the issue of increasing foreign direct investment in certain sectors.
The question in mind of many peoples’ minds (including mine) is how can the world participate and benefit from the 8% annual growth that the Indian economy is showing. Clearly with the bank interest rates in US currently at near zero percent, the contrast is hard to ignore.
Contacting Me
A friend of mine reported that he couldn’t find a way to contact me. That is really weird and represents a phenomenal gap in my understanding. See, this page shows up as 1st or 2nd link if you search for “Amrinder Arora” on Google. I thought that was sufficient. However, my friend pointed out that he got to this site without a problem, just didn’t know what to do next.
Well well, a simple form to contact me is available now, although obviously you can comment on the blogs as well.
And now this? Wrongfully deported US citizen home after 3 month fight
Amazing (shocking) story: Wrongfully deported US citizen home after 3 month fight. So now, the language is going to define citizenship?
Today, I was planning to write something on the lines of “Al Burj and a Poppy Seed bagel.” I guess in light of this shocking story from hometown USA, you are going to have to wait for that story from abroad.
An environmentally great design (that I don’t understand)
Book (non) Review – The Alchemist
That anything remains to be said about “The Alchemist” is highly debatable. That anything remains to be said by me is touching upon ridiculous, since I am pretty much the last person to read the book that has sold over 300 million copies. I am sure there are people who have not read this book yet, but let us not talk about the 3 year olds, people who only communicate using whistling language, beautiful spice girls married to football stars and US vice presidential candidates right now.
Suppose all your friends went to the National Museum of Natural History, and saw this beautiful Hope Diamond and came back and told you all about it. But for years you didn’t go there, until more of your friends went and saw it and told you about it. And then your aunts and uncles and everyone else saw it and told you about it. And then finally your FedEx delivery guy told you about it. And then you went and saw the Hope Diamond. Who would you write the review for?
![]() “The Hope Diamond” – Click here to buy now [Picture courtesy Ken Lund] |
Romanov Bride (Robert Alexander): A review
Just finished “The Romanov Bride“, which I really liked. The book is written from two voices that alternate by chapters: the female voice of Ella, the eponymous princess and Grand Duchess Elizabeth Feodorovna; and the male voice of Pavel, a peasant who moves from the countryside to St. Petersburg and becomes a revolutionary.
Ella was born a princess, grand daughter of Queen Victoria and while the chapter opens by saying that she was not raised in a life of luxury as the duchy was not a rich one, that appears to be just a simple relativism at play. But when diphtheria struck her family, killing her younger sister and her mother, then her words of not living a life of luxury have more impact. When she is twenty years old, Ella is married to the Grand Duke Sergei Alexandrovich of Russia and becomes Grand Duchess Elizabeth Feodorovna of Russia. As the strikes and demands for political reforms grew stronger in Russia, the Grand Duke Sergei, who is the Governor General of Moscow, became very unpopular, and is ultimately killed by a terrorist bomb inside Kremlin at the hands of revolutionary Kalyayev. At the time of this tragedy, Ella chooses to start her hospital and ultimately becomes a nun at a convent that is established by the Tsar in an imperial decree. She sells off all her personal riches and jewels to support her mission and the chosen path of religion and spirituality. As the country deteriorates into mayhem and revolution, she rises in her spiritual endeavors, and is able to love everyone and everything, and is able to serve those in need.
Pavel’s story generally flows in quite a different direction. After her wife and unborn child are killed in a bloody Sunday when the peasants wanted to give a petition to the Tsar, Pavel is consumed with the fire of revenge, and this fire slowly corrodes his conscience until he finally becomes a shell of a man who no longer recognizes himself or his purpose in the revolution.
One of the fascinating elements of this story is to discern what is fact and what is fiction. The princess’ background, the grand duke and the politics is of course all factual, so is Sergei’s murder by Kalyayev. Even the episode in which Grand Duke escapes when a revolutionary hesitates upon seeing him in company of his wife and two children is factual. All that said, the very existence of the narrator Pavel may be fictional, as a human face of the peasants. His persona is an exaggerated version of the well accepted premise that the peasants rose in arms to the revolution, without realizing that the violent revolution and communism was very unlikely to improve their lives. The exaggeration in case of Pavel of course is that he himself is killed by communists for speaking out against his superior, an act very similar to the one that killed his beloved wife Shoura.
The book begins and ends in a Russian gulag near the white sea, where Pavel is awaiting his death sentence and in a way joins the lives of the two narrators in terms of the finality of death and the judgment that awaits them. From Pavel’s own perspective, he has lived a life of sin, while the grand duchess has lived a saintly life. He owes her a confession, but while she is gone, a priest “Father Vladimir” listens to his confession.
Overall, excellent book, and especially for people such as myself who were not so familiar with the Russian history during the 1905-1917 years, this book is very interesting. Highly recommended.
BNLFAN?
Saw this cool vanity plate – BN
LFAN. Couldn’t decide for the longest time what sports team it refers to. If it was WRSFAN, I would think it is a local football team, or if it was BRSFAN, some baseball team might come to mind. Similarly if it was NYYFAN, sure, we get it.
So having run out of brain cells, google result points to a music group, whose “Pinch Me” song I really like.
[Photo courtesy: NorthBCWoman]
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